Wired Together, Still Worlds Apart: Why Supplier Ecosystems Remain Fragmented After Integration
Many US businesses invest heavily in integration projects only to find their supplier ecosystems just as siloed as before. The problem rarely lies in the technology itself — it lives in the organizational behaviors, communication norms, and misaligned incentives that no API can fix. Understanding why integrations stall at the human layer is the first step toward building a supplier network that actually functions as one.